How to cancel Club Pogo subscription

Reason

• When you cancel your Club Pogo subscription, you can either choose to forfeit all remaining time on your subscription or you can choose to play out your remaining time left on your subscription.
• If you decide to re-activate your account, you will be billed immediately. There is no free trial on re-activations.

Solution

To cancel your Club Pogo subscription, perform the steps listed below:

• Go to www.pogo.com
• Log into your Club Pogo account.
• Click the My Account button.  
• You may be asked to re-enter your password (for security reasons)
• Your screen should look something like this:

• Click the 'My Subscription and Billing Information' link shown above. 
• Then your screen should look something like:

• Click the 'Cancel Subscription' link. 
• You may be asked to re-enter your password (for security reasons)
• Re-enter your password.
• A new screen should appear asking to select a Club Pogo subscription cancellation option:

• You have two options when cancelling; 1) cancel your subscription and forfeit the rest of your time or 2) you can play out the rest of your time. Please note, your card will not be charged again.
• Click the 'Continue' button to confirm and cancel your subscription.

For regular (free) Pogo customers, there is no subscription fee, therefore cancellation is not required.


If you would like to disable your EA account (whether it's a paid or free account), which removes access to Pogo & EA sites altogether, you may request to disable your account by clicking the Contact Us button located at the top right of the article or click here. Please include the following information:

• Your Pogo Screen Name
• Your Date of Birth
• The last four digits of the credit card used to pay for your Club Pogo subscription (or previously paid for a Club Pogo subscription)
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• Call Us +1-855-817-2433 (Toll Free)