Reason
There is a practice on the Internet called Phishing, which
involves fake e-mails soliciting to update or verify Credit Card information.
Rest assured that the e-mail you receive from us will contain instructions
guiding you on how to update your information, and should
direct you to www.pogo.com. Be wary of any e-mails that ask you to
follow a link to update your information without verification, and do not lead
you to www.pogo.com. Always make sure the URL on your browser reads
Solution
- Follow the above steps through step 5.
- Locate the card in question, and click the "X" button to remove the card from your account.
- You will receive a prompt to confirm or decline to delete the card account. Select "Yes- Delete Saved Account"
- Now select "Add a new credit card"
- Enter your card information and your billing address. The new CVV/CVS number will go in to the field entitled CSC (Card Security Code) under Card Information. Also ensure that the billing address matched what your credit card company has on a file.
- Select "Continue" in order to add your card.
You have just re-added your card to your Club Pogo account, but now you will
want to re-attach it to your subscription so that your subscription does not
end when the renewal date arrives.
- Go to Pogo.com and log in with your Club Pogo screen name and password.
- Click on the My Account link on the upper right-hand corner of the page.
- For verification purposes, you will be asked to enter your password once again.
- Click on the My Subscription and Billing Information link on the right side of the page under the small Club Pogo logo.You should now see the My Subscription and Billing Information page.
- In the My Subscription Information section, select the link that says Subscribe to Club Pogo. You will need to select your plan again (Monthly, 3-Month, Yearly), and continue through the "purchase" process.
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