How does the unlock process work? How long can I access the unlocked games?

You can unlock three 30 minute sessions of game play every day. You can play your favorite game or you can play up to 3 different games a day. You can get unlimited access to these games by joining Club Pogo. 

Will this unlock all of Club Pogo?

No, the exclusive game unlocks apply to the selected games only. You can get unlimited access to the selected games by joining Club Pogo. 

• 40+ Exclusive Games with no Ads 
• Collect game ranks and badges for your gameplay 
• Member discounts 
• Earn Renewal Rewards 

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How to Remove and Re-Add your Credit Card to your Club Pogo account

Reason

There is a practice on the Internet called Phishing, which involves fake e-mails soliciting to update or verify Credit Card information. Rest assured that the e-mail you receive from us will contain instructions guiding you on how to update your information, and should direct you to www.pogo.com. Be wary of any e-mails that ask you to follow a link to update your information without verification, and do not lead you to www.pogo.com. Always make sure the URL on your browser reads 

Solution

1. Follow the above steps through step 5.
2. Locate the card in question, and click the "X" button to remove the card from your account.
3. You will receive a prompt to confirm or decline to delete the card account. Select "Yes- Delete Saved Account"
4. Now select "Add a new credit card"
5. Enter your card information and your billing address. The new CVV/CVS number will go in to the field entitled CSC (Card Security Code) under Card Information. Also ensure that the billing address matched what your credit card company has on a file.
6. Select "Continue" in order to add your card.

Re-Adding your Credit Card/Billing information to your Club Pogo information:

You have just re-added your card to your Club Pogo account, but now you will want to re-attach it to your subscription so that your subscription does not end when the renewal date arrives.

1. Go to Pogo.com and log in with your Club Pogo screen name and password.
2. Click on the My Account link on the upper right-hand corner of the page.
3. For verification purposes, you will be asked to enter your password once again.
4. Click on the My Subscription and Billing Information link on the right side of the page under the small Club Pogo logo.You should now see the My Subscription and Billing Information page.
5. In the My Subscription Information section, select the link that says Subscribe to Club Pogo. You will need to select your plan again (Monthly, 3-Month, Yearly), and continue through the "purchase" process.

How to adjust your screen resolution/screen size in pogo game

Expanding the number of pixels your computer displays is a great way to make the game window fit on your computer even if you have a relatively small monitor.

Game that use a larger game window include Puck's Peak, Flower Daze and Risk.

Below are instructions for PC and Mac users:

Instructions for PC users

To change your display resolution on a PC:

1. Right-click on the Desktop and click on Properties.
2. Click on Settings.
3. You should see a section titled 'Screen Resolution.' You should also see a slider.
4. Drag the slider to the right and set it to at least 800 by 600.
   Set your resolution to 1024 by 768 (Club Pogo members) or 1152 by 864 (Free Pogo members).
5. Click OK.
6. If this is the first time you change your screen resolution, you will see a message that says 'Your settings have changed, are you sure you want to change your settings?'
   Click Yes to accept changes. If you do not click Yes to accept changes, your computer will revert to the last settings.

If changing your screen resolution did not change the Pogo game window, you will need to make the following adjustments:

All PC users:

1. Click on the Start button (or the Windows button in Vista / Windows 7).
2. Click on Control Panel.
3. Double-click on the Java icon.
   If you do not see a Java icon, click on 'Switch to Classic View.'
4. Click on Network Settings. 
5. Make sure Direct Connection is selected. 
6. Click OK to exit out of Network Settings, then click OK to close the Java panel.
7. Restart your computer.

Internet Explorer users:

1. Open Internet Explorer.
2. Click on Tools.
3. Click on Internet Options.
4. Click on Security.
5. Click on Custom Level. 
6. Scroll down until you find this setting:
   Allow script-initiated windows without size or position constraints.
7. Click on Enable. 
8. Click OK to exit out of Security Settings, then click OK to close Internet Options.
9. Restart your computer. 

Instructions for Mac users

To change your resolution on a Mac:

1. Click on the Apple icon on the upper left-hand size of the screen.
2. Click on System Preferences.
3. Click on Displays.
4. You should see all the resolutions available for your monitor.
5. Select something higher than 800 by 600. Set your resolution to 1024 by 768 (Club Pogo members) or 1152 by 864 (Free Pogo members).
6. Clicking on a resolution option will automatically change the screen for you.
   You do not need to click 'OK' or 'Apply.' The changes should be automatic. 
7. Close System Preferences.