Supported Browsers for Pogo

Reason

If you are receiving "Game won't launch" or "Error" messages, make sure you are using one of the recommended and supported browsers.

There are several different browsers and operating systems out there to choose from. Below, we will tell you which browsers we recommend, which browsers we support, and which browsers we do not support.
Recommended and Supported

• For Windows XP:
• Internet Explorer 8 (IE8)
• Mozilla Firefox (latest version)
• Google Chrome (latest version)
• For Windows Vista and Windows 7:
• Internet Explorer 9 (IE9)
• Mozilla Firefox (latest version)
• Google Chrome (latest version)
• For Mac (latest version):
• Safari (latest version)
• Mozilla Firefox (latest version)

Note: If you have AOL 9 or later and are encountering a problem, we will recommend you use one of the ones above.

Unsupported Browsers and Operating Systems

  Note: The browsers and operating systems listed below may or may not work. If you encounter any problems, we will only be able to assist you with using the browsers listed above.

• Windows 2000 or earlier
• Linux
• Mac OS 10.3.9 or earlier
• Microsoft Internet Explorer 6 or earlier
• Firefox 2.0 or earlier
• AOL 8 or earlier
• Netscape
• Navigator
• Opera
• Mozilla
• Internet Explorer 7
• MSN 8 / MSN 9 browser (We are compatible with the service, just not the browser, so we recommend using the supported ones above.)
• Yahoo! browser (SBC / AT&T / Verizon) (We are compatible with the service, just not the browser, so we recommend using the supported ones above.)
• Wal-Mart browser (We are compatible with the service, just not the browser, so we recommend using the supported ones above.)
• CompuServe browser (We are compatible with the service, just not the browser, so we recommend using the supported ones above.)
• NetZero / Juno browser (We are compatible with the service, just not the browser, so we recommend using the supported ones above.)

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Call Us +1-855-817-2433 (Toll Free)

My Scrabble Application Won't Play on My Facebook

Reason

Scrabble on Facebook puts an online twist on the classic Scrabble board game. Using this application, you can play Scrabble online against any other Facebook friends who have installed the game. If you're having issues playing Scrabble on Facebook, or if the game refuses to load for you, there are a few troubleshooting steps available.

Solution

Install Flash if you haven't already. Adobe Flash is required to run Scrabble on Facebook. You can download Flash from the Adobe website (see Resources).

Update your browser. If you're using Firefox or Chrome, you may have issues playing Scrabble on Facebook if you're not using the latest, most up-to-date version of your browser.

Play inside the United States or Canada. The Scrabble on Facebook application is not available to those outside the United States and Canada. If you're trying to play the game abroad, it will not load.

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More Information: Call Us +1-855-517-2433 (Toll Free)

Not able to Play Poppit games?

SOLUTION

Java 6 update 30, and higher, resolves freezing or crashing issues that many people have seen with some Pogo games. We recommend installing the latest release of Java for resolution of these issues.

Please follow list of Java related tips to troubleshoot Pogo related issues.

1.       Install the latest version of Java:

·         Get the latest version here.

·         Test the version of Java you have to make sure it is the latest.

2.       Remove older versions of Java .

3.       Enable automatic updates:
This feature will ensure that you receive important security updates when they are released.

·         Get more information on Java Update.

4.       Clear your Java cache periodically:

·         Learn how to clear your Java cache.

5.       Verify that Java is enabled:

·         Learn how to enable Java to ensure any applets that uses it will function properly.

6.       Configure the settings of your firewall or anti-virus software:
The most common problems are caused by settings of anti-virus, firewall, ad blocking or pop-up blocking software. To resolve one of these issue try to simply disable them and see if the problem goes away. If the problem goes away, then the next step is to figure out how to configure the software to still protect your system without preventing you from playing Pogo games. In this case, you should refer to the software’s manual or help files for detailed instructions on how to make the desired changes to the software.

7.       Use Java supported Web browsers:

·         Check system requirements to ensure any applets that uses Java will function properly.

More Information: Call Us +1-855-517-2433 (Toll Free)